1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you use our services, we may collect personal information such as:

- Name

- Email address

- Phone number

- Practice name

- Billing information (if applicable)

1.2 Non-Personal Information

We may collect non-personal information about your visit to our website, including:

- IP address

- Browser type

- Operating system

- Pages visited on our website

- Referring URL

1.3 Sensitive Information

As a healthcare-related company, we may collect sensitive health-related information when processing lab test results. This data is collected and handled in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable privacy laws.

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2. How We Use Your Information

Precision Dx Group uses the collected information for the following purposes:

2.1 To Provide Services

We use your personal information to provide you with our lab testing services and AI solutions, including delivering results, processing orders, and managing customer support.

2.2 To Communicate

We may use your contact information to send you service-related updates, respond to your inquiries, or provide information about our products and services.

2.3 To Improve Our Services

Non-personal information helps us analyze website performance, user behavior, and site traffic, allowing us to improve our website and services.

2.4 Marketing and Promotions

We may use your information to send you marketing materials or special offers related to our services. You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

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3. How We Protect Your Information

3.1 Data Security

Precision Dx Group takes data security seriously. We implement industry-standard encryption, secure servers, and access controls to protect your personal and sensitive information from unauthorized access, disclosure, or misuse.

3.2 HIPAA Compliance

For healthcare-related services, we comply with HIPAA requirements to ensure that all personal health information (PHI) is securely collected, stored, and transmitted.

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4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

4.1 With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These parties are required to keep your information confidential and use it only for the intended purpose.

4.2 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid legal requests from government authorities (e.g., subpoenas or court orders).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of Precision Dx Group, your information may be transferred as part of the business assets.

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5. Cookies and Tracking Technologies

5.1 Cookies

Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small data files that are stored on your device. You can manage or disable cookies through your browser settings; however, this may affect your ability to access certain features on our website.

5.2 Analytics

We may use third-party analytics tools, such as Google Analytics, to gather information about how users interact with our website. This helps us improve site functionality and content. These tools may use cookies to track user activity.

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6. Your Privacy Rights

6.1 Access and Correction

You have the right to request access to or correction of your personal information. If any information we have about you is inaccurate, you may request that we update or correct it.

6.2 Opt-Out of Marketing Communications

You can opt out of receiving marketing emails from Precision Dx Group at any time by following the unsubscribe instructions provided in the email or by contacting us directly.

6.3 Data Deletion

You may request that we delete your personal information, subject to certain legal or contractual obligations. To make such a request, please contact us using the details provided below.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked sites before providing any personal information.

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8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.

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9. Changes to This Privacy Policy

Precision Dx Group reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your privacy.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Precision Dx Group

Phone: (864) 772 6033

Email:[email protected]

Address: 174 Pettigru St, Greenville, SC 29601